Contact Us

Questions about an order, feeder sizing, or caring for insects you bought from us — send them over and a real person will read them.

If your message is about an order, include your order number and we will be able to help you faster. If something arrived in a condition you are not happy with, contact us as soon as possible rather than waiting.

Before you write

A few things are answered faster on the site than by email:

Which size feeder do I need?
When do you ship, and how do orders travel?
How do I keep my feeders after they arrive?
Are discoid roaches legal in Florida?
Everything else

Wholesale, bulk and restocking

If you run a shop, a rescue or a breeding project and order on a regular cycle, say so in your message and tell us what you go through — see bulk and breeder quantities.